Lipstick and Locks

Frequently Asked Questions

blonde girl on phone

Your hair appointment is as important to you as it is to us, we tailor your appointment to your needs, therefore we have many questions. So in order for us to provide you the best service, please contact via telephone one of our salons, and they will go through  all of the options with you.

Our Salons

Sudbury | Bury St Edmunds | Braintree | Halstead

If for whatever reason you are unable to make a phone call, then please use our enquiry form as a last resort.

Call one of our salons who will help you. Details can be found here

 Sudbury | Bury St Edmunds | Braintree

If you are having colour service, lashes, brow tinting, henna, then we will arrange a skin test with you at least 48 hrs prior to your appointment.

Yes we most certainly do, you can find all the information you need by visiting our wedding page

Our membership packages can be found on our website.

We offer a variety of packages to suit your needs

For all our bookings, we require 48hrs notice to change or modify your appointment. If notice we will charge 50% of your appointment price.

Memberships are available with selected stylists only.

On Thursdays, Fridays we are open till 9pm and Saturdays till 7pm at all our salons

Our terms and conditions can be found at the bottom of every page

This is a very fair question that is frequently asked question by clients wanting to book in for bridal services. I ask that you please read the below pointers to help better your understanding on this topic:
Bridal makeup is an all over extra special service. As professionals, we put our best efforts into making sure your wedding day is as perfect as it can be. The price increase reflects:
• Back and forth communication- creating schedules. 
• Time- Bridal makeup is more detailed and comes with added pressure to make sure everything is perfect. The price charged reflects this time spent. 
•Blocking more time out of our day and booking out a year in advance – takes up appointment slots. 
• High pressure service 
• Travel 
• Cost of products
• Experience and Skills
• Consultation and trials
• Back & fourth communication & schedule planning